Resources

Glossary

Key terms and concepts used throughout our platform and documentation.

API

Application Programming Interface, a set of protocols for building and interacting with software.

Action

A single step within a workflow that performs a task.

Automation

The use of technology to perform tasks with minimal human intervention.

Idempotency

A property ensuring that performing the same operation multiple times produces the same result.

Integration

A connection between two software tools that allows data to flow between them.

Middleware

Software that connects different applications or systems to enable communication.

Onboarding

The process of setting up and familiarizing new users or customers with a product.

Orchestration

The coordination and management of multiple automated workflows across systems.

SLA

Service Level Agreement, a commitment between a service provider and a client on performance standards.

Trigger

The event or condition that starts a workflow.

Webhook

An HTTP callback that sends real-time data from one application to another when an event occurs.

Workflow

An automated sequence of tasks triggered by a specific event or condition.